Field notes
from the pass.
Writing on running restaurants, building software for the floor, and the numbers that matter when the kitchen prints its first ticket.
Shipping v3.5: lifetime guest profiles, live service briefs, and self-healing hardware
Every guest now carries their own history into the room — and your printers reconnect themselves after every update.
Compliance paperwork, staff rotas and training, and a weekly report that shows the operator what the platform actually earned them.
Double bookings aren't a hostess problem — they're a data problem. Here's how a single inbound funnel removes the conflict before the host sees it.
Why running guest-facing flows on your own domain matters more than the colour of the button.
Average check is the vanity metric. Covers per labour-hour is the one that tells you if the room is healthy.
The biggest VenueCore release of the year is out. Here's what's in it.